Crown Agents’ third-party inspections and quality assurance services give organisations a guarantee that all items supplied are safe, effective and fit for purpose. We’re renowned for our incorruptible transparency and ethics, providing a safeguard against national and international supply chain risks so that clients can be sure products meet expectations, regulations and legislation, whilst complying with the highest standards of ethical and sustainable procurement.

Through our global network of local expertise and unrivalled knowledge of markets throughout the world, we have the skills and expertise to carry out inspections for a vast array of industry sectors anywhere clients require.

We improve quality, safety and productivity, working to the highest international standards, enabling trade and increasing revenues and cost savings. By working with us you can be sure your organisational reputation and integrity are always upheld.

OUR THIRD PARTY INSPECTIONS SERVICES:

VENDOR APPRAISAL /

Vendor appraisals help our clients to avoid financial and reputational losses by mitigating risks associated with new or remote vendors. Our experts assess everything; from their sources of supply, through to labelling, packaging and shipment, whilst holding manufacturers accountable to world standards including ISO: 9001: 2015.

SAMPLING AND LAB TESTING  /

If routine batch sampling and testing is required, we provide an efficient service to clients by utilising strategic partnerships with a network of laboratories who are pre-qualified by the WHO Prequalification Programme or accredited by a stringent regulatory authority.

PRE-SHIPMENT INSPECTION  /

A physical inspection prior to shipment ensures the integrity of the primary packaging and provides confirmation that all standards have been met. It also allows for the verification of product certificates and packing lists against contractual specifications.

WITNESS TESTING  /

Our inspectors undertake witness testing during the manufacturing process to prove material integrity and performance, ensuring any non-conformances are reported to clients.

COMMISSIONING  /

We witness equipment being prepared and set up to ensure on-site preparations and performances meet or exceed our clients agreed contractual acceptance tests and expectations.

POST-SHIPMENT INSPECTION  /

Through visual inspections of goods in destination warehouses, we make sure that no damage has occurred to the materials in transit or storage. This ensures products are fit for purpose and comply with specifications, as well as international standards and regulations.

CONSULTANCY SERVICES  /

Working closely with clients and partners, we identify opportunities to improve processes, mitigate risks, eliminate waste and drive increases in revenue. We collaborate with clients to ingrain international best practice and world trading standards into their processes.

SUPERVISION OF LOADING AND UNLOADING  /

In this final stage of quality control we verify materials, reporting any damage to packaging or signs of tampering, checking the number of goods against contracts and witnessing the sealing of containers to ensure clients’ organisational reputation is upheld.