Specialist pensions and financial services expertise

Crown Agents’ specialist pensions and financial services training courses are designed to help banks and insurance professionals tackle significant challenges and maximise opportunities for growth and development.

Use of new technologies and innovative strategies beyond the traditional bank branch model are needed to optimise the development of banking products and services in emerging markets. Robust insurance provision is essential for growth and social welfare, but still underdeveloped in many countries.

Our programmes for banking and insurance professionals provide delegates with in-depth technical understanding of latest global best practice approaches and technologies. These include mobile money and agency banking, which represent a significant opportunity to increase financial inclusion as FinTech changes the financial services landscape worldwide.

Featured Trainer – Duncan Hughes

Duncan has over 25 years of experience in financial services across the banking, asset management and insurance sectors.

During his career in financial services he held many senior positions at major financial firms including NM Rothschild and Columbia Threadneedle. In recent years, he has specialised in developing market financial services and pensions and has lectured and consulted widely in South-East Asia and Africa. He is the author of a number of publications in the fields of investment, financial risk management and on the opportunities presented by new financial technologies, including blockchain, particularly in a development context.

Featured Trainer – Susanne Chishti

Susanne has extensive industry expertise, including at board-level and in finance. She has held senior positions at Deutsche Bank, Lloyds Banking Group, Morgan Stanley and Accenture, as well as currently holding Non-Executive Director positions at Crown Agents Bank, Supply Me Capital PLC, JLG PLC & Kompli Global.

She is the CEO of FINTECH Circle, Europe’s first Angel Network focused on fintech opportunities, as well as the founder of the FINTECH Circle Institute, a leading fintech learning platform. In addition, Susanne is a best-selling author and co-editor of ‘The FINTECH Book’ series. Her wealth of experience led her to being recognised in the European Digital Financial Services Power 50 in 2015, an independent ranking of the most influential people in digital financial services in Europe. In 2019, she was awarded the Fintech Champion of the Year.